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Covid-19 Policies

As we prepare to open the doors for the upcoming season, we understand that you may have an abundance of questions for us. We appreciate your patience for allowing us the time to gather all available data to answer as many of these as possible.  Although we do not have all the answers at this point, we will continuously strive to get them all answered ASAP. One thing that can be said for sure is that Screaming Eagle will be open, but to say the season is going to look different this year would be an understatement.

While we begin to prioritize the new operational policies, we want you to know the health and safety of our customers and employees will and always has remained on the top of the list. We are hopeful to create a safe environment and also maintain the best customer experience you have all become accustomed to. We want you to know we did not take any of this planning lightly and that every change that is coming for the 2020/21 season is to help ensure we safely open and stay open for the entirety of the season.

The cleaning and sanitation efforts will be thorough and frequent.  There will be overall occupancy limitations in all buildings and as well on carpet lifts. Face coverings and social distancing will be required in all indoor areas, base areas, lift mazes/lines, and also on carpet lifts. We are strongly encouraging our customers to visit our website and pre-purchase tickets which will secure your spot for snow tubing!

We are doing our part in making Screaming Eagle a safe and enjoyable environment for all who wish to come. However, we also know that we cannot do this all on our own. We need your help to make this possible. We ask that you please take these policies seriously, wear your mask, wash your hands and please stay home if you are sick. We understand that some of you may not be comfortable with our current policies and we politely ask you to visit us at a later date when you feel you are.

Retail Shop:

  • Expect significant occupancy reduction in the retail shop for the 2020/21 season.
  • Face coverings will be required in the retail shop.
  • Physical distancing will be mandatory in the retail shop.
  • Public lockers will not be available for storage for the 2020/21 season.

On the Hill:

  • Physical distancing will be mandatory in all lift lines/mazes.
  • Face coverings will be required in all lift lines and while riding.
  • Hand coverings (gloves/mittens) will be required on all lifts and while riding.

As we continue to get closer to opening day we will continuously update this page as a resource to our customers. We will be monitoring these situations and may make changes to policies based on the most current information we have.

Thank you all for your support and we hope to see you on the slopes soon!

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